How To Fix CRM_ERMS_RULE_BSP060 - Some policies are omitted due to missing display authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_RULE_BSP - Messages for the PCC UI Rule Editor for ERMS

• Message number: 060

• Message text: Some policies are omitted due to missing display authorization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_RULE_BSP060 - Some policies are omitted due to missing display authorization ?

  The SAP error message CRM_ERMS_RULE_BSP060 indicates that some policies are omitted because the user does not have the necessary display authorization to view them. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with the Enterprise Resource Management System (ERMS) and its rules or policies.
  Cause:
  
  Missing Authorizations: The user attempting to access the policies does not have the required authorizations assigned in their user profile. This can happen if the user role does not include permissions for certain CRM objects or transactions.
  Policy Configuration: The policies themselves may be configured in such a way that they require specific authorizations that the user lacks.
  Role Assignment: The user may not be assigned to the correct roles that include the necessary authorizations for viewing the policies.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check for missing authorizations. This will show you which specific authorizations are lacking.
  Alternatively, you can use transaction PFCG to review the roles assigned to the user and the authorizations included in those roles.
  
  
  
  Modify Roles:
  
  If you identify missing authorizations, you may need to modify the user’s roles or create a new role that includes the necessary authorizations for the policies in question.
  Ensure that the roles are properly assigned to the user.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator. They can help you identify and assign the correct authorizations.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to see if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects related to CRM and ERMS. Common objects include CRM_ORDER, CRM_SERVICE, and others that may pertain to the specific policies.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues in CRM.
  Documentation: Review SAP documentation on CRM ERMS and authorization management to understand how policies are structured and what authorizations are typically required.
  
  By following these steps, you should be able to resolve the error message and ensure that the user has the necessary access to view the required policies.