How To Fix CRM_ERMS_RULE_BSP052 - Policy &1 already exists; enter a new name

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_RULE_BSP - Messages for the PCC UI Rule Editor for ERMS

• Message number: 052

• Message text: Policy &1 already exists; enter a new name

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

To create a new policy, enter a different name.
To create another variant for policy &1, select an existing
variant of that policy and use the Create or Insert function to create
another variant.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_RULE_BSP052 - Policy &1 already exists; enter a new name ?

  The SAP error message CRM_ERMS_RULE_BSP052 indicates that you are trying to create a new policy in the CRM (Customer Relationship Management) system, but a policy with the same name already exists. This is a common issue when managing policies in SAP CRM, particularly in the context of the ERP Management System (ERMS).
  Cause:
  The error occurs because:
  
  You are attempting to create a new policy with a name that is already in use.
  Policy names must be unique within the system to avoid confusion and ensure proper functionality.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Policies:
  
  Navigate to the area where policies are managed (usually under the ERMS configuration).
  Look for the existing policy with the name you are trying to use. You can do this by listing all policies or searching for the specific name.
  
  
  
  Rename the New Policy:
  
  If you find that the policy name is already in use, choose a different, unique name for your new policy.
  Ensure that the new name adheres to any naming conventions your organization may have.
  
  
  
  Modify the Existing Policy:
  
  If the existing policy is no longer needed, consider modifying or deleting it if appropriate. Be cautious with this approach, as it may affect other processes or configurations that rely on that policy.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or your organization's guidelines for naming conventions and policy management to ensure compliance.
  
  
  
  Check for System Caching:
  
  In some cases, the system may cache certain configurations. If you recently deleted or modified a policy, try refreshing the system or logging out and back in.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing policies in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to policy management in your version of SAP CRM.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify policies in the system.
  
  By following these steps, you should be able to resolve the CRM_ERMS_RULE_BSP052 error and successfully create or manage your policies in SAP CRM.