How To Fix CRM_ERMS_POLICY_UI009 - Start time is later than end time

CRM_ERMS_POLICY_UI009 - Overview

• Message type: E = Error

• Message class: CRM_ERMS_POLICY_UI - Messages for ERMS Policy UI

• Message number: 009

• Message text: Start time is later than end time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_POLICY_UI009 - Start time is later than end time ?

  The SAP error message CRM_ERMS_POLICY_UI009 indicates that there is a problem with the time settings in a policy configuration within the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the "Start time is later than end time," which means that the time range defined for a certain policy is incorrect.
  
  Cause:
  This error typically occurs when:
  
  A policy is being created or modified, and the start time is set to a value that is later than the end time.
  There may be a misconfiguration in the time settings of the policy, possibly due to user input errors or system defaults that were not adjusted correctly.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Policy Configuration:
  
  Navigate to the policy configuration screen in the SAP CRM system.
  Review the start and end time fields for the policy in question.
  Ensure that the start time is set to a value that is earlier than the end