How To Fix CRM_ERMS_CAT_MSG208 - Category "&1": cannot identify object (&2, &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 208

• Message text: Category "&1": cannot identify object (&2, &3)

What causes this issue?

The link to the object of the type "&V2&" with the logical key "&V3&"
cannot be created because the object cannot be identified or found.
Check whether:
The object exists in the target system.
A wrong logical object key was transferred. For this, check the
relevantBAdI implementations in the target and source systems.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG208 - Category "&1": cannot identify object (&2, &3) ?

  The SAP error message CRM_ERMS_CAT_MSG208 typically indicates that the system is unable to identify a specific object related to a category in the CRM (Customer Relationship Management) system. This error can occur in various contexts, such as when trying to process a transaction, access a record, or perform an operation that involves categorization.
  Cause:
  
  Missing or Incorrect Data: The object ID or category ID being referenced may not exist in the system, or there may be a mismatch in the data.
  Configuration Issues: The category may not be properly configured in the system, leading to the inability to identify the object.
  Authorization Issues: The user may not have the necessary permissions to access the object or category.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from recognizing the object.
  
  Solution:
  
  Verify Object and Category IDs: Check the object ID and category ID being referenced in the error message. Ensure that they exist in the system and are correctly entered.
  Check Configuration: Review the configuration settings for the categories in the CRM system. Ensure that the category is properly defined and linked to the relevant objects.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the object and category. This may involve checking user roles and permissions.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to check transaction codes related to CRM categorization, such as CRMD_ORDER, CRMD_ORDERADM_H, or others relevant to your specific scenario.
  SAP Notes: Search for SAP Notes related to CRM_ERMS_CAT_MSG208 in the SAP Support Portal for any known issues or fixes.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.