How To Fix CRM_ERMS_CAT_MSG071 - Cannot create new category under obsolete parent

CRM_ERMS_CAT_MSG071 - Overview

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 071

• Message text: Cannot create new category under obsolete parent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRM_ERMS_CAT_MSG071 - Details

• The SAP error message CRM_ERMS_CAT_MSG071 indicates that you are trying to create a new category in the CRM system under a parent category that has been marked as obsolete. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with categories in the Enterprise Resource Management System (ERMS).
  
  Cause:
  The error arises because:
  
  The parent category you are trying to use for the new category has been set to "obsolete" status. In SAP, marking a category as obsolete means that it is no longer active and cannot be used as a parent for new categories.
  
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Parent Category Status:
  
  Navigate to the category management area in your SAP CRM system.
  Verify the status of the parent category you are trying to use. If it is marked as obsolete, you will need to either:
  Choose a different, active parent category for