How To Fix CRM_ERMS_CAT_MSG026 - No authorization to delete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 026

• Message text: No authorization to delete

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG026 - No authorization to delete ?

  The SAP error message CRM_ERMS_CAT_MSG026 indicates that a user does not have the necessary authorization to delete a specific object or record in the SAP CRM system. This error typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the Enterprise Resource Management System (ERMS) functionalities.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. This can happen due to:
  
  Missing Authorization Object: The user’s role does not include the necessary authorization object that allows deletion of the specific record type.
  Role Configuration: The roles assigned to the user may not be configured correctly to include deletion rights.
  Object-Specific Restrictions: There may be specific restrictions on the object type that the user is trying to delete, which are defined in the authorization settings.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary permissions for deletion.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control deletion rights for the specific CRM object (e.g., business transactions, service requests).
  Common authorization objects for CRM include CRM_ORDER, CRM_SERVICE, etc. You may need to check the documentation or consult with your security team to find the exact objects.
  
  
  
  Modify Roles:
  
  If the necessary authorization is missing, you may need to modify the user’s roles using transaction code PFCG (Role Maintenance).
  Add the required authorization objects and ensure that the deletion permissions are granted.
  
  
  
  Test Changes:
  
  After making changes to the roles, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the deletion process again to confirm that the issue is resolved.
  
  
  
  Consult Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization issues)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects and their configurations.
  
  
  Support: If the issue persists after checking authorizations, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_ERMS_CAT_MSG026 error.