How To Fix CRM_ERMS_CAT_MSG023 - No authorization to display

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 023

• Message text: No authorization to display

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG023 - No authorization to display ?

  The SAP error message CRM_ERMS_CAT_MSG023 indicates that a user does not have the necessary authorization to display certain information in the SAP CRM system. This error typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the Enterprise Resource Management System (ERMS) functionalities.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. This can happen due to:
  
  Missing Authorization Objects: The user’s role may not include the necessary authorization objects required to view the specific data or transaction.
  Role Configuration: The roles assigned to the user may not be configured correctly, or the user may not have been assigned the correct roles.
  Data Restrictions: There may be restrictions on the data that the user is allowed to access based on organizational rules or data privacy policies.
  
  Solution:
  To resolve the CRM_ERMS_CAT_MSG023 error, you can take the following steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for the CRM functionalities being accessed.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into which specific authorization object is missing.
  Common authorization objects related to CRM include CRM_ORDER, CRM_ORDERADM_H, and others depending on the specific transaction.
  
  
  
  Modify Roles:
  
  If you identify missing authorizations, you may need to modify the user’s roles using transaction code PFCG (Role Maintenance).
  Add the necessary authorization objects to the role and generate the profile.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the transaction again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Authorization Management: Understanding how authorizations work in SAP is crucial. Familiarize yourself with the concepts of roles, profiles, and authorization objects.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, there may be known issues or fixes provided by SAP.
  Documentation: Review SAP documentation related to CRM and ERMS for more detailed information on authorization requirements.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_ERMS_CAT_MSG023 error.