How To Fix CRM_ERMS_CAT_MSG020 - Schema overlaps with other schemas in application area (&1, &2, &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 020

• Message text: Schema overlaps with other schemas in application area (&1, &2, &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG020 - Schema overlaps with other schemas in application area (&1, &2, &3) ?

  The SAP error message CRM_ERMS_CAT_MSG020 indicates that there is a conflict in the schema definitions within the application area. This typically occurs when two or more schemas are defined in such a way that they overlap or conflict with each other, which can lead to issues in processing or categorizing data.
  Cause:
  
  
  Schema Overlap: The error arises when multiple schemas are defined for the same application area, and their definitions overlap. This can happen if:
  
  Two schemas are defined with the same criteria or conditions.
  There are conflicting rules or settings in the schemas that lead to ambiguity in processing.
  
  
  
  Configuration Issues: Incorrect configuration or changes made to the schema settings can lead to overlaps.
  
  
  Data Model Changes: If there have been recent changes to the data model or schema definitions, it may result in conflicts with existing schemas.
  
  
  Solution:
  
  
  Review Schema Definitions: 
  
  Go to the configuration settings for the schemas in the application area mentioned in the error message.
  Check the definitions of the schemas that are causing the overlap (indicated by the placeholders &1, &2, &3 in the error message).
  
  
  
  Identify Conflicts: 
  
  Look for overlapping criteria or conditions in the schemas. 
  Ensure that each schema has unique criteria that do not conflict with others.
  
  
  
  Modify or Delete Conflicting Schemas: 
  
  If you find that two schemas are indeed overlapping, you may need to modify one of them to eliminate the conflict.
  In some cases, it may be necessary to delete one of the schemas if it is not needed.
  
  
  
  Test Changes: 
  
  After making changes, test the application to ensure that the error is resolved and that the schemas are functioning as intended.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for guidance on schema configuration and best practices.
  
  
  
  Seek Support: 
  
  If the issue persists, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM configurations.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like CRMD_ORDER or similar) to access the relevant configuration areas.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the schema overlap issue indicated by the error message CRM_ERMS_CAT_MSG020.