How To Fix CRM_ERMS_CAT_MSG012 - Dropdown box suggestion undefined in categorization profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 012

• Message text: Dropdown box suggestion undefined in categorization profile

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG012 - Dropdown box suggestion undefined in categorization profile ?

  The SAP error message CRM_ERMS_CAT_MSG012 indicates that there is an issue with the categorization profile in the SAP CRM system, specifically that the dropdown box suggestion is undefined. This typically occurs when the categorization profile is not properly configured or when the necessary data for the dropdown options is missing.
  Cause:
  
  Missing or Incorrect Configuration: The categorization profile may not be set up correctly, or the dropdown values may not be defined in the system.
  Data Inconsistency: There may be inconsistencies in the data that the categorization profile relies on, such as missing entries in the relevant tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the dropdown values.
  Transport Issues: If the categorization profile was transported from another system, there may have been issues during the transport process that led to missing data.
  
  Solution:
  
  
  Check Categorization Profile Configuration:
  
  Go to the configuration settings for the categorization profile in the SAP CRM system.
  Ensure that all necessary fields and dropdown values are defined correctly.
  
  
  
  Verify Data Entries:
  
  Check the relevant tables (e.g., customizing tables) to ensure that the dropdown values are present and correctly defined.
  If necessary, add or correct the missing entries.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the categorization profile and its associated dropdown values.
  
  
  
  Transport Check:
  
  If the categorization profile was recently transported, verify that all necessary objects and data were included in the transport request.
  If there are discrepancies, consider re-transporting the necessary objects.
  
  
  
  Debugging:
  
  If the issue persists, consider using the SAP debugging tools to trace the execution and identify where the dropdown suggestion is failing.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific categorization profile and error message for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ERMS_CAT_MSG012 error message in your SAP system.