How To Fix CRM_ERMS_CAT_MSG010 - No categorization schema assigned to application area (&1, &2, &3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

  • Message number: 010

  • Message text: No categorization schema assigned to application area (&1, &2, &3)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG010 - No categorization schema assigned to application area (&1, &2, &3) ?

    The SAP error message CRM_ERMS_CAT_MSG010 indicates that there is no categorization schema assigned to the specified application area in the SAP CRM system. This error typically arises when you are trying to categorize a business object (like a complaint, service request, etc.) but the system cannot find the necessary categorization schema to apply.

    Cause:

    1. Missing Categorization Schema: The categorization schema has not been defined for the specific application area you are working with.
    2. Incorrect Configuration: The configuration settings for the categorization schema may not be correctly set up in the system.
    3. Application Area Not Defined: The application area specified in the error message may not be correctly defined or may not exist in the system.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Categorization Schema Assignment:

      • Go to the SAP Customizing Implementation Guide (IMG).
      • Navigate to Customer Relationship Management > Basic Functions > Categorization > Define Categorization Schema.
      • Ensure that a categorization schema is assigned to the relevant application area.
    2. Assign Categorization Schema:

      • If no schema is assigned, you will need to create or assign an existing categorization schema to the application area.
      • Make sure that the schema is properly configured with the necessary categories and attributes.
    3. Verify Application Area:

      • Check if the application area specified in the error message is correctly defined in the system.
      • Ensure that the application area is active and properly configured.
    4. Testing:

      • After making the necessary changes, test the categorization process again to see if the error persists.
    5. Consult Documentation:

      • If you are unsure about the categorization schema or how to configure it, refer to the SAP documentation or consult with your SAP Basis or CRM functional team.

    Related Information:

    • Transaction Codes: You may use transaction codes like SPRO to access the IMG or CRMD_ORDER to work with CRM orders.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to resolve the error message CRM_ERMS_CAT_MSG010 and successfully assign a categorization schema to the application area in question.

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