How To Fix CRM_ERMS_CAT_MSG013 - Dropdown box prefix undefined in categorization profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 013

• Message text: Dropdown box prefix undefined in categorization profile

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG013 - Dropdown box prefix undefined in categorization profile ?

  The SAP error message CRM_ERMS_CAT_MSG013 indicates that there is an issue with the categorization profile in the SAP CRM system. Specifically, the error states that the dropdown box prefix is undefined in the categorization profile. This typically occurs when the system is unable to find the necessary configuration for a dropdown box that is supposed to be used in the categorization process.
  Cause:
  
  Missing Configuration: The categorization profile may not have been properly configured, leading to missing or undefined dropdown box prefixes.
  Incorrect Profile Assignment: The categorization profile assigned to the transaction or object may not be correctly set up or may not match the expected configuration.
  Transport Issues: If the categorization profile was transported from another system, there may have been issues during the transport that led to incomplete or missing data.
  Data Inconsistency: There may be inconsistencies in the data related to the categorization profile, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Categorization Profile Configuration:
  
  Go to the transaction code CRMCATPROF to check the categorization profiles.
  Ensure that the dropdown box prefixes are defined correctly in the profile settings.
  
  
  
  Review Profile Assignment:
  
  Verify that the correct categorization profile is assigned to the relevant object (e.g., business partner, transaction).
  Check the assignment in the customizing settings under CRM > Master Data > Categorization.
  
  
  
  Maintain Dropdown Box Prefixes:
  
  If the dropdown box prefixes are missing, you may need to define them in the categorization profile.
  Ensure that all necessary dropdown boxes are created and linked to the categorization profile.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings related to the categorization profile.
  Re-import the transport if necessary or manually adjust the configuration in the target system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the categorization data to identify any discrepancies.
  Use transaction codes like SE11 to check the relevant database tables for missing entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to categorization profiles for any specific guidelines or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CRMCATPROF: To manage categorization profiles.
  SE11: To view and manage database tables.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_ERMS_CAT_MSG013 and ensure that your categorization profiles are correctly configured.