How To Fix CRM_ERMS_CAT_MSG005 - Selection of problems and solutions undefined in categorization profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 005

• Message text: Selection of problems and solutions undefined in categorization profile

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG005 - Selection of problems and solutions undefined in categorization profile ?

  The SAP error message CRM_ERMS_CAT_MSG005 indicates that there is an issue with the categorization profile in the SAP CRM system. Specifically, it means that the selection of problems and solutions is undefined in the categorization profile you are trying to use. This error typically arises when you are attempting to categorize a service request or a similar object, and the system cannot find the necessary configuration to link problems and solutions to the selected category.
  
  Cause:
  
  Missing Configuration: The categorization profile may not have been properly configured to include the relevant problems and solutions.
  Incorrect Profile Assignment: The categorization profile assigned to the transaction may not be appropriate for the type of service request or issue being processed.
  Data Inconsistency: There may be inconsistencies or missing entries in the underlying data that link problems and solutions to the categorization profile.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Categorization Profile:
  
  Go to the configuration