How To Fix CRM_EMAIL_MESSAGE052 - E-Mail could not be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL_MESSAGE - Messages from CRM E-Mail

• Message number: 052

• Message text: E-Mail could not be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL_MESSAGE052 - E-Mail could not be sent ?

  The SAP error message CRM_EMAIL_MESSAGE052, which states "E-Mail could not be sent," typically indicates that there is an issue with the email sending process within the SAP Customer Relationship Management (CRM) system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  
  Configuration Issues: The email configuration settings in SAP may not be set up correctly. This includes SMTP server settings, email client settings, or user-specific settings.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  
  
  SMTP Server Issues: The SMTP server itself may be down, misconfigured, or rejecting the connection from the SAP system.
  
  
  Authorization Issues: The user or system may not have the necessary permissions to send emails.
  
  
  Email Format Issues: The email content or format may not comply with the requirements of the SMTP server.
  
  
  Recipient Issues: The recipient's email address may be invalid or incorrectly formatted.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the SMTP settings in