How To Fix CRM_EMAIL162 - Category &1 no longer exists; Use the F4 help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 162

• Message text: Category &1 no longer exists; Use the F4 help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL162 - Category &1 no longer exists; Use the F4 help ?

  The SAP error message CRM_EMAIL162 indicates that a specific category (in this case, &1) no longer exists in the system. This error typically arises in the context of CRM (Customer Relationship Management) when trying to access or use a category that has been deleted or is not defined in the system.
  
  Cause:
  
  Deleted Category: The category you are trying to use has been deleted from the system.
  Incorrect Configuration: The category may not have been properly configured or set up in the system.
  Data Consistency Issues: There may be inconsistencies in the data, possibly due to changes in the configuration or data migration processes.
  Authorization Issues: The user may not have the necessary authorizations to access the category.
  
  
  Solution:
  
  
  Check Category Existence:
  
  Use the F4 help (search help) in the relevant field to see if the category is available. If it is not listed, it has likely been deleted or is not configured.
  
  
  
  Recreate the Category:
  
  If the category is