CRM_EMAIL161 - Enter the Internet address (URL)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

  • Message number: 161

  • Message text: Enter the Internet address (URL)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_EMAIL161 - Enter the Internet address (URL) ?

    The SAP error message CRM_EMAIL161, which states "Enter the Internet address (URL)," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a user is trying to send an email or perform an action that requires a valid internet address (URL) but has not provided one.

    Cause:

    1. Missing URL: The most common cause of this error is that the user has not entered a valid internet address (URL) in the required field.
    2. Incorrect Field Mapping: The field where the URL is expected may not be correctly mapped or configured in the system.
    3. User Input Error: The user may have mistakenly left the URL field blank or entered an invalid format.

    Solution:

    1. Enter a Valid URL: Ensure that you enter a valid internet address in the required field. The URL should be in the correct format (e.g., http://www.example.com).
    2. Check Field Configuration: If you are a system administrator or have access to configuration settings, check the field settings in the CRM system to ensure that the URL field is correctly configured and mapped.
    3. Review User Input: Double-check the input for any typographical errors or formatting issues that may cause the URL to be considered invalid.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the expected format for URLs in the CRM module.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • User Training: Ensure that users are trained on how to properly enter URLs and understand the requirements for email functionality within the CRM system.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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Related SAP Error Messages

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SAP messages fall into 3 different categories: Error messages (message type = E), Warnings (W) or Informational (I) messages.

An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.

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