CRM_ELM_IL005 - Data not saved; see log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ELM_IL - Message class for BOL / GenIL ELM

• Message number: 005

• Message text: Data not saved; see log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ELM_IL005 - Data not saved; see log ?

  The SAP error message "CRM_ELM_IL005 Data not saved; see log" typically indicates that there was an issue during the data saving process in the SAP CRM system. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Validation Errors: The data being saved may not meet the required validation rules or constraints defined in the system.
  Missing Required Fields: Certain mandatory fields may not have been filled out, leading to the failure of the save operation.
  Authorization Issues: The user may not have the necessary permissions to perform the save operation.
  System Configuration Issues: There may be configuration problems in the CRM system that prevent data from being saved.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check the Log: The error message suggests checking the log for more detailed information about the error. You can usually find logs in transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis).
  Review Data Input: Ensure that all required fields are filled out correctly and that the data adheres to the validation rules.
  Check Authorizations: Verify that the user has the necessary authorizations to save the data. This can be done by checking the user's roles and authorizations in transaction SU53.
  Consult Configuration: If the issue seems to be related to configuration, consult with your SAP Basis or functional team to review the relevant settings.
  Technical Support: If the problem persists, consider reaching out to your SAP support team or consulting SAP Notes for known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SLG1: For viewing application logs.
  ST22: For analyzing dumps.
  SU53: For checking authorization issues.
  
  
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Documentation: Review SAP documentation related to CRM data management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue remains unresolved, consider escalating it to your SAP support team for further assistance.