CRM_ELM_UIU002 - Navigation not possible; target group does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ELM_UIU - ELM UIU messages

• Message number: 002

• Message text: Navigation not possible; target group does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ELM_UIU002 - Navigation not possible; target group does not exist ?

  The SAP error message "CRM_ELM_UIU002 Navigation not possible; target group does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to navigate to a target group that is either not defined or has been deleted. This error can arise in various scenarios, such as when trying to access marketing campaigns, target group management, or other related functionalities.
  Causes:
  
  Non-Existent Target Group: The target group you are trying to access does not exist in the system. This could be due to deletion or it was never created.
  Authorization Issues: The user may not have the necessary authorizations to view or access the target group.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from recognizing the target group.
  Incorrect Navigation Path: The navigation path or the link you are using to access the target group may be incorrect.
  
  Solutions:
  
  
  Verify Target Group Existence:
  
  Check if the target group exists in the system. You can do this by navigating to the target group management area in SAP CRM and searching for the target group by its ID or name.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the target group. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Recreate the Target Group:
  
  If the target group has been deleted, you may need to recreate it. Ensure that all necessary attributes and criteria are set correctly.
  
  
  
  Review Navigation Path:
  
  Double-check the navigation path you are using to access the target group. Ensure that it is correct and that you are following the right steps.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, there are known issues that have been documented with recommended solutions.
  
  
  
  System Logs and Traces:
  
  Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken before encountering the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing CRM orders and target groups.
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the functionalities related to target groups and marketing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_ELM_UIU002 Navigation not possible; target group does not exist" error in SAP CRM.