CRM_EDR_MESSAGES034 - Complete the data of prepaid EDR before sending

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 034

• Message text: Complete the data of prepaid EDR before sending

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES034 - Complete the data of prepaid EDR before sending ?

  The SAP error message CRM_EDR_MESSAGES034 indicates that there is incomplete data in the prepaid Electronic Data Record (EDR) that needs to be addressed before the record can be sent. This error typically arises in the context of SAP Customer Relationship Management (CRM) systems, particularly when dealing with prepaid transactions or services.
  Cause:
  The error is triggered when the system detects that certain mandatory fields or data elements required for the prepaid EDR are not filled out or are incomplete. This could be due to:
  
  Missing mandatory fields in the EDR.
  Incorrect or invalid data formats in the fields.
  Incomplete customer or transaction information.
  Configuration issues in the CRM system that affect how EDRs are generated.
  
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Check Mandatory Fields: Review the EDR to ensure that all mandatory fields are filled out. This may include customer information, transaction details, and any other required data.
  
  
  Validate Data Formats: Ensure that the data entered in the fields adheres to the required formats. For example, dates should be in the correct format, and numerical fields should not contain invalid characters.
  
  
  Review Configuration Settings: If you have access to the configuration settings in SAP CRM, check if there are any settings related to EDRs that might be causing the issue. Ensure that the EDR generation process is correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the fields required for prepaid EDRs. This can provide insights into what might be missing.
  
  
  Error Logs: Check the system logs or error messages for additional details that might indicate which specific fields are causing the issue.
  
  
  Testing: After making the necessary corrections, attempt to resend the EDR to see if the error persists.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to EDR processing in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  User Roles and Authorizations: Ensure that the user attempting to send the EDR has the necessary authorizations to access and modify the required data.
  
  By following these steps, you should be able to identify and correct the issues causing the CRM_EDR_MESSAGES034 error, allowing you to successfully send the prepaid EDR.