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Message type: E = Error
Message class: CRM_EDR_MESSAGES - messages for API Methods
Message number: 033
Message text: Wrong EDR Status
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message CRM_EDR_MESSAGES033, which indicates "Wrong EDR Status," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with Electronic Data Records (EDRs). This error suggests that there is an issue with the status of the EDR being processed, which may not align with the expected status for the operation being performed.
Causes:
- Incorrect EDR Status: The EDR may be in a status that does not allow the requested operation (e.g., trying to process an EDR that is already completed or canceled).
- Data Inconsistency: There may be inconsistencies in the data related to the EDR, such as missing or incorrect entries in the database.
- Workflow Issues: The workflow associated with the EDR may not have been followed correctly, leading to an invalid status.
- Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, affecting the status transitions of EDRs.
Solutions:
- Check EDR Status: Verify the current status of the EDR in question. Ensure that the operation you are trying to perform is valid for that status.
- Review Workflow: Ensure that all necessary steps in the workflow for the EDR have been completed. If any steps are missing, complete them before proceeding.
- Data Validation: Check for any data inconsistencies or errors in the EDR. Correct any issues found in the data.
- Configuration Review: Review the configuration settings related to EDRs in the CRM system. Ensure that they are set up correctly to allow for the expected status transitions.
- Consult Documentation: Refer to SAP documentation or notes related to EDRs and the specific error message for additional guidance.
- Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with details of the error and the context in which it occurred.
Related Information:
By following these steps, you should be able to identify the cause of the "Wrong EDR Status" error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
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