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Message type: E = Error
Message class: CRM_EDR_MESSAGES - messages for API Methods
Message number: 013
Message text: EDR is already in buffer and so cannot be created
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message CRM_EDR_MESSAGES013 indicates that an Event Data Record (EDR) is already present in the buffer, and therefore, a new EDR cannot be created. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create a duplicate EDR for the same event or transaction.
Cause:
- Duplicate EDR Creation: The most common cause is that the system is trying to create an EDR for an event that has already been recorded in the buffer.
- Concurrency Issues: Multiple processes or users may be trying to create EDRs for the same event simultaneously, leading to conflicts.
- Buffer Management: The buffer may not have been cleared or processed correctly, causing the system to think that an EDR is still active.
Solution:
- Check Existing EDRs: Verify if an EDR for the same event already exists in the system. You can do this by checking the relevant transaction or using transaction codes like
CRMD_ORDER
orCRMD_ORDERADM_H
.- Clear Buffer: If you find that the buffer is holding onto an old EDR, you may need to clear it. This can often be done through specific transaction codes or by restarting the relevant processes.
- Review Custom Code: If there are custom developments or enhancements in your CRM system, review them to ensure they are not inadvertently causing duplicate EDR creation.
- Check for Locks: Investigate if there are any locks on the EDR that might be preventing its creation. You can use transaction
SM12
to check for locks.- System Logs: Review system logs (transaction
SLG1
) for any additional error messages or warnings that might provide more context about the issue.- Consult Documentation: Refer to SAP documentation or notes related to EDR processing for any known issues or patches that might address this error.
Related Information:
CRMD_ORDER
, CRMD_ORDERADM_H
, and SLG1
for monitoring and troubleshooting.If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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