How To Fix CRM_EDR_MESSAGES012 - EDR is already in database and so cannot be created

CRM_EDR_MESSAGES012 - Overview

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 012

• Message text: EDR is already in database and so cannot be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_EDR_MESSAGES012 - Details

• The SAP error message CRM_EDR_MESSAGES012 indicates that an Event Data Record (EDR) you are trying to create already exists in the database. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create a duplicate record.
  
  Cause:
  
  Duplicate Entry: The most common cause is that the EDR you are trying to create has the same unique identifier (like a key or reference number) as an existing record in the database.
  Data Synchronization Issues: If there are multiple systems or processes that can create EDRs, there may be a timing issue where one process creates the EDR just before another tries to create it.
  Incorrect Logic in Custom Code: If there is custom code or enhancements in your SAP system, it may not be handling the creation of EDRs correctly, leading to attempts to create duplicates.
  
  
  Solution:
  
  Check for Existing Records: Before attempting to create a new EDR, check