CRM_EDR_MESSAGES012 - EDR is already in database and so cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 012

• Message text: EDR is already in database and so cannot be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES012 - EDR is already in database and so cannot be created ?

  The SAP error message CRM_EDR_MESSAGES012 indicates that an Event Data Record (EDR) you are trying to create already exists in the database. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create a duplicate record.
  Cause:
  
  Duplicate Entry: The most common cause is that the EDR you are trying to create has the same unique identifier (like a key or reference number) as an existing record in the database.
  Data Synchronization Issues: If there are multiple systems or processes that can create EDRs, there may be a timing issue where one process creates the EDR just before another tries to create it.
  Incorrect Logic in Custom Code: If there is custom code or enhancements in your SAP system, it may not be handling the creation of EDRs correctly, leading to attempts to create duplicates.
  
  Solution:
  
  Check for Existing Records: Before attempting to create a new EDR, check the database to see if an EDR with the same identifier already exists. You can do this by querying the relevant database table.
  Modify Creation Logic: If you are using custom code, ensure that it includes checks for existing records before attempting to create a new one. Implement logic to handle duplicates appropriately.
  Error Handling: Implement error handling in your application to manage this error gracefully, perhaps by notifying the user or logging the issue for further investigation.
  Data Cleanup: If there are indeed duplicate records that should not exist, consider cleaning up the database to remove unnecessary duplicates.
  Consult Documentation: Review SAP documentation or notes related to EDRs for any specific guidelines or best practices.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check the structure of the EDR table or SE16 (Data Browser) to view existing records.
  SAP Notes: Check SAP Notes for any known issues or patches related to EDRs and this specific error message.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance, providing them with details of the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.