CRM_EDR028 - Archiving object inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR - message class for crm archive

• Message number: 028

• Message text: Archiving object inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR028 - Archiving object inconsistent ?

  The SAP error message CRM_EDR028, which indicates that an "Archiving object is inconsistent," typically arises during the archiving process in SAP Customer Relationship Management (CRM). This error suggests that there are inconsistencies in the data related to the archiving object, which can prevent successful archiving.
  Causes:
  
  Data Inconsistencies: The data in the database may not match the expected structure or integrity constraints required for archiving.
  Missing or Corrupted Data: Certain records may be missing or corrupted, leading to inconsistencies.
  Incorrect Configuration: The archiving object may not be properly configured, leading to issues during the archiving process.
  Dependencies on Other Objects: There may be dependencies on other objects that are not met, causing the archiving process to fail.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Run consistency checks using transaction SARA (Archive Administration) to identify and resolve inconsistencies.
  
  
  
  Review Archiving Object Configuration:
  
  Ensure that the archiving object is correctly configured in the system. Check the settings in transaction SARA for the specific archiving object.
  Verify that all necessary customizing settings are in place.
  
  
  
  Analyze Logs:
  
  Check the application logs for more detailed error messages. You can use transaction SLG1 to view logs related to archiving.
  Look for specific entries that might indicate what is causing the inconsistency.
  
  
  
  Data Cleanup:
  
  If there are specific records causing the issue, consider cleaning up or correcting those records before attempting to archive again.
  Use transaction CRMD_ORDER or other relevant transactions to manage and correct CRM data.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the CRM archiving object.
  Implement any recommended corrections or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Archiving Process: Understand the overall archiving process in SAP CRM, including the roles of archiving objects and the importance of data consistency.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration), SLG1 (Application Log), and SE11 (Data Dictionary).
  Documentation: Review SAP documentation related to archiving in CRM for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_EDR028 error message.