CRM_EDR017 - No data found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR - message class for crm archive

• Message number: 017

• Message text: No data found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR017 - No data found ?

  The SAP error message CRM_EDR017 "No data found" typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to retrieve or display data that does not exist in the system for the specified criteria. This can happen in various scenarios, such as when querying for business partners, transactions, or other CRM-related data.
  Causes:
  
  Incorrect Selection Criteria: The user may have entered incorrect or overly restrictive selection criteria, leading to no matching records.
  Data Not Available: The data may not exist in the system due to various reasons, such as data not being created, deleted, or archived.
  Authorization Issues: The user may not have the necessary authorizations to view the data, leading to the system not displaying any results.
  System Configuration: There may be issues with the configuration of the CRM system that prevent data from being displayed correctly.
  Data Synchronization Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues that result in missing data.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria to ensure they are correct and not overly restrictive. Try broadening the search parameters.
  Verify Data Existence: Confirm that the data you are trying to access actually exists in the system. You can do this by checking other related transactions or reports.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. This may involve checking roles and permissions in the SAP system.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any system configuration issues or data integrity problems.
  Check Data Synchronization: If your CRM is integrated with other systems, verify that data synchronization processes are functioning correctly and that data is being transferred as expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or SM37 (Job Monitoring).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or help files related to the specific CRM module you are working with for more context on data retrieval processes.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to SAP support for further assistance.