CRM_EDR016 - Processed EDR type &1, which where closed before &2 .

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR - message class for crm archive

• Message number: 016

• Message text: Processed EDR type &1, which where closed before &2 .

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR016 - Processed EDR type &1, which where closed before &2 . ?

  The SAP error message CRM_EDR016 indicates that a specific Electronic Data Record (EDR) type has been processed but was closed before a certain date. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with electronic data records related to transactions or processes.
  Cause:
  
  Timing Issue: The EDR was closed before the specified date, which may indicate that the record is no longer available for processing or modification.
  Data Integrity: There may be a mismatch in the expected processing timeline of the EDR, leading to inconsistencies in the data.
  Configuration Issues: Incorrect configuration settings in the CRM system may lead to premature closure of EDRs.
  
  Solution:
  
  Check EDR Status: Verify the status of the EDR in question. Ensure that it is indeed closed and check the closure date.
  Review Processing Logic: Look into the logic that processes the EDRs. Ensure that the records are being processed in the correct order and that no records are being closed prematurely.
  Adjust Dates: If applicable, adjust the dates in the processing logic to ensure that EDRs are not closed before they are supposed to be processed.
  Configuration Review: Review the configuration settings related to EDR processing in the CRM system. Ensure that they align with business requirements and processes.
  Consult Documentation: Refer to SAP documentation or notes related to EDR processing for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is impacting business operations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with EDRs, such as CRM_ORDER or CRM_MAINTAIN.
  SAP Notes: Search for SAP Notes related to CRM and EDR processing for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the CRM_EDR016 error effectively.