CRM_EDR012 - EDR not archivable. Invoices have not yet been created for all EDR types

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR - message class for crm archive

• Message number: 012

• Message text: EDR not archivable. Invoices have not yet been created for all EDR types

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR012 - EDR not archivable. Invoices have not yet been created for all EDR types ?

  The SAP error message CRM_EDR012 indicates that an Electronic Document Record (EDR) cannot be archived because invoices have not yet been created for all EDR types associated with that record. This typically occurs in the context of archiving electronic documents in SAP Customer Relationship Management (CRM) systems.
  Cause:
  The primary cause of this error is that the EDR is linked to certain transactions or documents (like invoices) that have not been fully processed or created. The archiving process requires that all related documents are completed and finalized before the EDR can be archived. If any related invoices or documents are still pending, the system will prevent the archiving of the EDR.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Related Documents: Review the EDR to identify which related invoices or documents are missing. You can do this by navigating to the EDR in the SAP CRM system and checking its status and related documents.
  
  
  Create Missing Invoices: If you find that there are invoices that need to be created, proceed to create them. Ensure that all necessary data is entered and that the invoices are processed correctly.
  
  
  Complete Pending Transactions: If there are any other related transactions that are incomplete, make sure to finalize those as well.
  
  
  Re-attempt Archiving: Once all related invoices and documents are created and finalized, attempt to archive the EDR again.
  
  
  Consult Documentation: If you are unsure about the specific EDR types or related documents, refer to the SAP documentation or consult with your SAP support team for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage EDRs and invoices, such as CRM_DNO_MONITOR for monitoring documents.
  Archiving Process: Understand the archiving process in SAP CRM, including prerequisites and configurations that may affect archiving.
  SAP Notes: Check for any SAP Notes related to the CRM_EDR012 error message for additional insights or patches that may address the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to create invoices and perform archiving tasks in the system.
  
  By following these steps, you should be able to resolve the CRM_EDR012 error and successfully archive the EDR once all related invoices are created.