How To Fix CRM_DWP456 - Item &1/&2 is not assigned a customer

CRM_DWP456 - Overview

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 456

• Message text: Item &1/&2 is not assigned a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_DWP456 - Details

• The SAP error message CRM_DWP456 indicates that a specific item in a document (like a sales order or a service request) is not assigned to a customer. This can occur in various scenarios within the SAP Customer Relationship Management (CRM) module, particularly when dealing with transactions that require customer information.
  
  Cause:
  
  Missing Customer Assignment: The item in question may not have a customer assigned to it. This can happen if the item was created without specifying a customer or if the customer data was not properly linked.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect customer master data.
  
  Configuration Issues: The system configuration may not be set up to handle the assignment of customers to items correctly.
  Document Type Restrictions: Certain document types may have specific requirements for customer assignments that are not being met.
  
  
  Solution:
  
  Check Item Assignment: Review the item details in the document and ensure that a customer