CRM_DWP400 - Select at least one service employee

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 400

• Message text: Select at least one service employee

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP400 - Select at least one service employee ?

  The SAP error message CRM_DWP400: Select at least one service employee typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to create or process a service order, service request, or similar transaction that requires the assignment of at least one service employee, but none has been selected.
  Cause:
  
  No Service Employee Selected: The most common cause of this error is that the user has not selected any service employee in the relevant field.
  Configuration Issues: There may be configuration settings in the system that are preventing the selection of service employees.
  User Authorizations: The user may not have the necessary authorizations to view or select service employees.
  Data Issues: There may be issues with the data in the system, such as missing or inactive service employees.
  
  Solution:
  
  Select a Service Employee: Ensure that you select at least one service employee in the relevant field before proceeding. This is usually done in the service order or service request screen.
  Check Configuration: If you are an administrator, check the configuration settings in the SAP system to ensure that service employees are properly defined and available for selection.
  Review Authorizations: Verify that the user has the necessary authorizations to view and select service employees. This may involve checking user roles and permissions.
  Data Validation: Ensure that the service employees you are trying to select are active and properly set up in the system. You can check this in the employee master data.
  System Logs: If the issue persists, check the system logs for any additional error messages or warnings that may provide more context about the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for service orders or CRMD_ORDERADM_H for service order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for CRM service management for more detailed information on service employee assignment and related processes.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the CRM_DWP400 error and successfully select a service employee for your transaction.