CRM_DWP450 - No route determined for business partner &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 450

• Message text: No route determined for business partner &1 (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP450 - No route determined for business partner &1 (&2) ?

  The SAP error message CRM_DWP450 "No route determined for business partner &1 (&2)" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a valid route for a business partner in the context of a specific transaction or process. This can happen in various scenarios, such as when trying to create a sales order, service request, or any other CRM-related activity that requires routing.
  Causes:
  
  
  Missing or Incorrect Route Configuration: The routing configuration for the business partner may not be set up correctly in the system. This includes missing entries in the route determination tables.
  
  
  Business Partner Not Assigned to a Route: The specific business partner may not be assigned to any route in the system, which is necessary for the system to determine how to process transactions related to that partner.
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the business partner, such as missing addresses or incorrect status.
  
  
  Organizational Structure Issues: The organizational structure may not be correctly defined, leading to issues in route determination.
  
  
  Custom Logic or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard route determination process.
  
  
  Solutions:
  
  
  Check Route Configuration: Verify the route determination settings in the system. This can be done by checking the relevant customizing settings in transaction SPRO under:
  
  CRM -> Master Data -> Business Partner -> Define Routes.
  
  
  
  Assign Business Partner to Route: Ensure that the business partner in question is assigned to a valid route. You can do this by checking the business partner's master data and ensuring that the necessary route assignments are in place.
  
  
  Review Business Partner Data: Check the business partner's data for completeness and correctness. Ensure that all required fields, such as addresses and contact information, are filled out correctly.
  
  
  Check Organizational Structure: Review the organizational structure settings to ensure that they are correctly defined and that the business partner is linked to the appropriate organizational units.
  
  
  Debug Custom Logic: If there are custom enhancements or logic that could affect route determination, review and debug that code to ensure it is functioning as expected.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on troubleshooting.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner), SPRO (Customizing), or CRMD_ORDER (Order Management) to access the relevant settings and data.
  SAP Documentation: Refer to the official SAP documentation for CRM route determination for more detailed information on configuration and troubleshooting.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.