CRM_DWP107 - Start time for availability description must be before end time

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 107

• Message text: Start time for availability description must be before end time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP107 - Start time for availability description must be before end time ?

  The SAP error message CRM_DWP107 indicates that there is an issue with the time settings in a scheduling or availability context within the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the start time for an availability description must be before the end time. This typically occurs when defining time slots for activities, appointments, or resource availability.
  Cause:
  
  Incorrect Time Input: The start time has been entered as later than or equal to the end time.
  Data Entry Error: A typographical error during data entry could lead to this situation.
  System Configuration: There may be issues with how time zones or formats are configured in the system.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Time Entries:
  
  Go to the relevant transaction or screen where the availability description is being defined.
  Verify the start and end times. Ensure that the start time is indeed before the end time.
  
  
  
  Correct the Input:
  
  If you find that the start time is incorrectly set, adjust it to be earlier than the end time.
  If the end time is set incorrectly, adjust it accordingly.
  
  
  
  Review Time Format:
  
  Ensure that the time format is consistent and correctly interpreted by the system. This includes checking for AM/PM settings if applicable.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, save the changes and attempt to execute the action again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If the issue continues, refer to SAP documentation or help resources for further guidance on time settings in CRM.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Training: Ensure that users are trained on how to correctly input time data to avoid similar errors in the future.
  System Configuration: Review system settings related to time zones and formats to ensure they are correctly configured for your organization's needs.
  
  By following these steps, you should be able to resolve the CRM_DWP107 error and ensure that your availability descriptions are set up correctly.