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Message type: E = Error
Message class: CRM_DWP - Messages for CRM Resource Planning Tool
Message number: 109
Message text: Choose a service task
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message CRM_DWP109, which states "Choose a service task," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to perform an action that requires the selection of a service task, but none has been selected or available.
Cause:
- No Service Task Selected: The most common cause of this error is that the user has not selected a service task from the available options.
- Configuration Issues: There may be issues with the configuration of service tasks in the system, leading to the unavailability of tasks.
- Authorization Issues: The user may not have the necessary authorizations to view or select service tasks.
- Data Inconsistencies: There could be inconsistencies in the data that prevent the system from displaying available service tasks.
Solution:
- Select a Service Task: Ensure that you select a valid service task from the list provided in the application. If the list is empty, check the configuration.
- Check Configuration: Verify that the service tasks are correctly configured in the system. This may involve checking the settings in the CRM system to ensure that service tasks are defined and active.
- Review Authorizations: Ensure that the user has the necessary authorizations to access and select service tasks. This may require coordination with your SAP security team.
- Data Consistency Check: Run any necessary data consistency checks or reports to identify and resolve any inconsistencies that may be affecting the availability of service tasks.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to service tasks in your version of SAP CRM.
Related Information:
By following these steps, you should be able to resolve the CRM_DWP109 error and successfully select a service task in your SAP CRM environment.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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