How To Fix CRM_DPP083 - RFC error in callback routine; Message: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 083

• Message text: RFC error in callback routine; Message: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP083 - RFC error in callback routine; Message: &1 ?

  The SAP error message CRM_DPP083 RFC error in callback routine; Message: &1 typically indicates that there is an issue with the Remote Function Call (RFC) communication between systems, particularly in the context of SAP CRM (Customer Relationship Management) and its integration with other SAP modules or external systems.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP systems involved in the RFC call.
  Configuration Errors: Incorrect configuration of RFC destinations or settings in the SAP system can lead to this error.
  Authorization Issues: The user or service account executing the RFC call may not have the necessary authorizations to perform the operation.
  System Performance: High load on the system or performance issues can cause timeouts or failures in the RFC communication.
  Data Issues: Invalid or unexpected data being passed in the RFC call can lead to errors during processing.
  Callback Routine Errors: The specific callback routine being invoked may have its own issues, such as coding errors or unhandled exceptions.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems involved. You can use tools like ping or traceroute to diagnose network issues.
  Review RFC Configuration: Verify the configuration of the RFC destination in transaction SM59. Ensure that the destination is correctly set up and that the connection test is successful.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to execute the RFC call. You can check this in transaction SU53 after the error occurs.
  Monitor System Performance: Use transaction ST22 to check for dumps or SM21 for system logs to identify any performance-related issues. Consider increasing system resources if necessary.
  Validate Data: Review the data being passed in the RFC call to ensure it is valid and meets the expected format.
  Debugging: If you have access to the code, consider debugging the callback routine to identify any specific issues or exceptions being raised.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  ST22 - Dump Analysis
  SM21 - System Log
  SU53 - Authorization Check
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs: Review application logs and system logs for more detailed error messages that can provide context for the RFC error.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support or consult with a technical expert who can analyze the specific environment and configuration.