How To Fix CRM_DPP085 - Business trans.&1 was not processed (RFC error with RC &2 and Message &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 085

• Message text: Business trans.&1 was not processed (RFC error with RC &2 and Message &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP085 - Business trans.&1 was not processed (RFC error with RC &2 and Message &3) ?

  The SAP error message CRM_DPP085 indicates that a business transaction was not processed due to an RFC (Remote Function Call) error. This error can occur in various scenarios, particularly when there is an issue with communication between different SAP systems or between an SAP system and an external system.
  Cause:
  The error message typically consists of three parts:
  
  &1: This represents the business transaction that was not processed.
  &2: This is the return code (RC) from the RFC call, which indicates the type of error that occurred.
  &3: This is the detailed error message associated with the RFC error.
  
  Common causes for this error include:
  
  Network Issues: Problems with the network connection between the systems can lead to RFC errors.
  Configuration Issues: Incorrect configuration of RFC destinations in the SAP system can cause communication failures.
  Authorization Issues: The user or system may not have the necessary authorizations to execute the requested function.
  System Availability: The target system may be down or not reachable.
  Data Issues: There may be issues with the data being sent in the RFC call, such as missing or incorrect parameters.
  
  Solution:
  To resolve the CRM_DPP085 error, you can follow these steps:
  
  
  Check the RFC Destination:
  
  Go to transaction SM59 and verify the configuration of the RFC destination that is being used. Ensure that it is correctly set up and that the connection is working.
  
  
  
  Test the Connection:
  
  In transaction SM59, you can test the RFC connection to see if it is successful. If it fails, check the error message for more details.
  
  
  
  Review Authorization:
  
  Ensure that the user or system executing the transaction has the necessary authorizations to perform the action. Check the roles and profiles assigned.
  
  
  
  Check System Availability:
  
  Verify that the target system is up and running. You can check the system status in transaction SM51 or by contacting your system administrator.
  
  
  
  Analyze the Return Code:
  
  Look up the return code (&2) in the SAP documentation or online resources to understand the specific error. This can provide more context on what went wrong.
  
  
  
  Review the Detailed Error Message:
  
  The detailed error message (&3) can provide additional insights into the issue. Analyze this message to identify the root cause.
  
  
  
  Check for Data Issues:
  
  If the error is related to specific data being processed, review the data being sent in the RFC call for any inconsistencies or missing information.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: SM59 (RFC Destinations), SM21 (System Log), ST22 (Dump Analysis), SLG1 (Application Log).
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on RFC errors and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the CRM_DPP085 error effectively.