How To Fix CRM_DPP081 - Search results do not include blocked data; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 081

• Message text: Search results do not include blocked data; see long text

What causes this issue?

You searched business transactions within archives. Some of the found
data is blocked by an authorization checks for accessing archived data.

System Response

The search results do not include any data for which you do not have
display authorizations.

How to fix this error?

When you need access to these documents the corresponding values for
auth. object S_IRM_BLOC and/or S_IRM_BL_M need to be adjusted.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP081 - Search results do not include blocked data; see long text ?

  The SAP error message CRM_DPP081 indicates that the search results do not include blocked data. This typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to perform a search or query that is expected to return results, but the results do not include records that are marked as blocked.
  Cause:
  
  Blocked Data: The primary cause of this error is that the data you are trying to access is blocked. In SAP, certain records can be marked as blocked for various reasons, such as being under review, pending approval, or due to data integrity issues.
  Search Configuration: The search configuration may be set to exclude blocked records by default. This is often done to streamline search results and avoid cluttering the output with records that are not currently usable.
  User Permissions: The user may not have the necessary permissions to view blocked records, which can also lead to this error message.
  
  Solution:
  
  Check Block Status: Review the records you are trying to access to determine if they are indeed blocked. You can do this by checking the status of the records in the relevant transaction or application.
  Modify Search Criteria: If you need to include blocked records in your search results, you may need to adjust the search criteria or settings. This could involve changing the search parameters to include blocked data.
  User Permissions: Ensure that the user has the appropriate permissions to view blocked records. This may require adjustments to user roles or authorizations in the SAP system.
  Consult Documentation: Refer to the SAP documentation or help files for specific instructions on how to modify search settings or handle blocked records in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on handling blocked data.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM data management, such as CRM_ORDER, CRM_CUSTOMER, etc., to better understand how to manage blocked records.
  User Training: Ensure that users are trained on how to handle blocked records and understand the implications of data blocking in the CRM system.
  
  By following these steps, you should be able to address the CRM_DPP081 error and manage blocked data effectively within your SAP CRM environment.