How To Fix CRM_DPP080 - Data belonging to this document is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 080

• Message text: Data belonging to this document is blocked

What causes this issue?

You want to display archived data whereas your authorizations to access
this data are not sufficient.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

When you need access to this document the corresponding values for auth.
object S_IRM_BLOC and/or S_IRM_BL_M need to be adjusted.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP080 - Data belonging to this document is blocked ?

  The SAP error message CRM_DPP080, which states "Data belonging to this document is blocked," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to access or modify a document that is currently locked or blocked due to various reasons. Here are some common causes, potential solutions, and related information regarding this error:
  Causes:
  
  Document Locking: The document may be locked by another user or process. This can happen if someone is currently editing the document or if a background job is processing it.
  Incomplete Transactions: If a previous transaction involving the document was not completed successfully, it may leave the document in a blocked state.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the document.
  System Errors: There may be underlying system issues or inconsistencies in the database that are causing the document to be blocked.
  
  Solutions:
  
  
  Check Document Lock:
  
  Use transaction code SM12 to check for locks on the document. You can see which user or process is holding the lock and take appropriate action (e.g., contacting the user to release the lock).
  
  
  
  Complete Pending Transactions:
  
  Ensure that any pending transactions related to the document are completed. This may involve checking for background jobs or workflows that are still in progress.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access or modify the document. This can be done by checking the user's roles and authorizations in transaction code SU53 or PFCG.
  
  
  
  System Check:
  
  If the issue persists, it may be necessary to perform a system check for inconsistencies. This could involve running consistency checks or consulting with your SAP Basis team.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP Support for further assistance. They may provide specific notes or patches that address the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SU53 (to check authorization issues), and SE11 (to check table definitions).
  SAP Notes: Search for SAP Notes related to CRM_DPP080 in the SAP Support Portal. There may be specific notes that address known issues or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to CRM and document management, which may provide insights into how document locking works in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.