How To Fix CRM_DPP078 - Business Function ILM not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 078

• Message text: Business Function ILM not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP078 - Business Function ILM not active ?

  The SAP error message CRM_DPP078 indicates that the business function for Information Lifecycle Management (ILM) is not active in your SAP system. This can prevent certain functionalities related to data management and compliance from being utilized.
  Cause:
  The error occurs because the ILM business function is not activated in the system. This can happen for several reasons:
  
  The ILM functionality has not been implemented in your SAP system.
  The necessary business function is not activated in the system settings.
  The system may not be configured to support ILM due to missing components or incorrect settings.
  
  Solution:
  To resolve the error, you need to activate the ILM business function. Here are the steps to do so:
  
  
  Check Business Function Activation:
  
  Go to transaction code SFW5 in your SAP system.
  In the Business Function Activation screen, look for the ILM-related business function (e.g., LOG_ILM).
  If it is not activated, select it and activate it.
  
  
  
  Check System Requirements:
  
  Ensure that your SAP system version supports ILM and that all necessary components are installed.
  Review the SAP notes related to ILM for any prerequisites or additional configuration steps.
  
  
  
  Configuration:
  
  After activation, you may need to perform additional configuration for ILM. This can include setting up retention policies, archiving settings, and other ILM-related configurations.
  
  
  
  Testing:
  
  After activation and configuration, test the functionality to ensure that the error message no longer appears and that ILM features are working as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Information Lifecycle Management for detailed guidance on configuration and best practices.
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may provide additional insights or updates related to ILM and the specific error message.
  Support: If you continue to experience issues after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the CRM_DPP078 error and successfully activate the ILM business function in your SAP system.