How To Fix CRM_DPP062 - End of business expired for Bus.Part. &1: Opt-In and no consent

CRM_DPP062 - Overview

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 062

• Message text: End of business expired for Bus.Part. &1: Opt-In and no consent

What causes this issue?

For Business Partner &V1& the Opt-In is applied according to the
customizing. As no Marketing Permission with a consent given was found
for this Business Partner the end of business is expired.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP062 - End of business expired for Bus.Part. &1: Opt-In and no consent ?

  The SAP error message CRM_DPP062 indicates that there is an issue related to the consent management for a business partner in the SAP Customer Relationship Management (CRM) system. Specifically, the message states that the "End of business expired for Bus.Part. &1: Opt-In and no consent." This typically means that the business partner (represented by &1) has opted in for certain communications or marketing activities, but the consent period has expired, and therefore, the system cannot proceed with the intended action.
  
  Cause:
  
  Expired Consent: The business partner has previously given consent for communication or marketing activities, but the consent has a defined validity period that has now expired.
  Opt-In Status: The business partner is marked as "Opt-In," meaning they have agreed to receive communications, but without valid consent, the system restricts further actions.
  
  Configuration Issues: There may be issues with how consent management is configured in the system, leading to incorrect handling of consent statuses.
  
  
  Solution:
  
  Renew