How To Fix CRM_DPP054 - Marketing permission &1 has origin &2, is valid from &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_DPP - CRM Data Privacy

  • Message number: 054

  • Message text: Marketing permission &1 has origin &2, is valid from &3

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_DPP054 - Marketing permission &1 has origin &2, is valid from &3 ?

    The SAP error message CRM_DPP054 typically relates to marketing permissions in the SAP Customer Relationship Management (CRM) system. This error indicates that there is an issue with a specific marketing permission that is being referenced in a transaction or process. Here’s a breakdown of the components of the error message:

    • Marketing permission &1: This refers to the specific marketing permission that is causing the issue.
    • Origin &2: This indicates the source or origin of the marketing permission, which could be a specific campaign, consent, or other source.
    • Valid from &3: This shows the date from which the marketing permission is valid.

    Cause

    The error can occur due to several reasons:

    1. Invalid or Expired Permission: The marketing permission may not be valid for the current date or may have expired.
    2. Incorrect Configuration: There may be a configuration issue in the marketing permission settings.
    3. Missing Data: Required data for the marketing permission may be missing or incorrectly set up in the system.
    4. Authorization Issues: The user may not have the necessary authorizations to access or modify the marketing permission.

    Solution

    To resolve the CRM_DPP054 error, you can take the following steps:

    1. Check the Marketing Permission:

      • Verify the validity of the marketing permission referenced in the error message. Ensure that it is active and has not expired.
      • Check the origin of the permission to ensure it is correctly set up.
    2. Review Configuration:

      • Go to the configuration settings for marketing permissions in your SAP system and ensure that everything is set up correctly.
      • Make sure that the marketing permissions are correctly linked to the relevant campaigns or activities.
    3. Update Permissions:

      • If the permission is expired, consider updating it or creating a new permission that is valid for the required period.
    4. Check User Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access and manage marketing permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on managing marketing permissions and troubleshooting related errors.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
    • Transaction Codes: Familiarize yourself with transaction codes related to marketing permissions, such as CRM_MKTPL or CRM_MKTG, to manage and review permissions effectively.
    • User Guides: Review user guides or training materials on managing marketing permissions in SAP CRM for best practices and troubleshooting tips.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_DPP054 error message.

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