How To Fix CRM_DPP055 - Marketing permission &1 has comminucation detail &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 055

• Message text: Marketing permission &1 has comminucation detail &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP055 - Marketing permission &1 has comminucation detail &2 ?

  The SAP error message CRM_DPP055 typically relates to issues with marketing permissions in the SAP Customer Relationship Management (CRM) system. This error indicates that there is a problem with the communication details associated with a specific marketing permission.
  Cause:
  The error message "CRM_DPP055 Marketing permission &1 has communication detail &2" usually arises due to one of the following reasons:
  
  Missing Communication Details: The marketing permission specified does not have the necessary communication details (like email, phone number, etc.) associated with it.
  Incorrect Configuration: There may be a configuration issue in the marketing permission settings or the communication details.
  Data Inconsistency: There could be inconsistencies in the data related to marketing permissions and communication details in the database.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the marketing permissions or communication details.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Communication Details:
  
  Navigate to the marketing permission in question and verify that the communication details are correctly maintained.
  Ensure that the communication methods (like email, phone, etc.) are properly set up and linked to the marketing permission.
  
  
  
  Review Configuration:
  
  Check the configuration settings for marketing permissions in the SAP CRM system. Ensure that all required fields are filled out correctly.
  If necessary, consult with your SAP administrator or a functional consultant to review the configuration.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the marketing permissions and communication details.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for any inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify marketing permissions and communication details.
  If needed, consult with your security team to review and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM marketing permissions for any specific guidelines or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help you navigate marketing permissions and communication details.
  SAP Notes: Check for any SAP Notes related to CRM_DPP055 for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_DPP055 error in your SAP system.