How To Fix CRM_DPP046 - Det. of the end of res. via ILM obj. &1, policy cat. &2, Bus. Part. &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_DPP - CRM Data Privacy

  • Message number: 046

  • Message text: Det. of the end of res. via ILM obj. &1, policy cat. &2, Bus. Part. &3

  • Show details Hide details
  • What causes this issue?

    The end of residence for Business Partner &V3& is determined via ILM
    object &V1& and ILM policy category &V2&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_DPP046 - Det. of the end of res. via ILM obj. &1, policy cat. &2, Bus. Part. &3 ?

    The SAP error message CRM_DPP046 typically relates to issues with the Data Protection and Privacy (DPP) functionality in SAP Customer Relationship Management (CRM). This error indicates a problem with the determination of the end of retention for a specific object, policy category, and business partner.

    Cause:

    The error can occur due to several reasons, including:

    1. Missing or Incorrect Configuration: The retention policy or ILM (Information Lifecycle Management) object may not be properly configured in the system.
    2. Data Inconsistencies: There may be inconsistencies in the data related to the business partner or the retention policy.
    3. Policy Category Issues: The specified policy category may not be valid or may not have been set up correctly.
    4. Authorization Issues: The user may not have the necessary authorizations to access the ILM objects or policies.

    Solution:

    To resolve the CRM_DPP046 error, you can take the following steps:

    1. Check Configuration:

      • Verify that the ILM objects and retention policies are correctly configured in the system.
      • Ensure that the policy category specified in the error message is valid and properly set up.
    2. Review Business Partner Data:

      • Check the business partner data for any inconsistencies or missing information that could affect the retention policy determination.
    3. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access the relevant ILM objects and policies.
    4. Consult Documentation:

      • Refer to SAP documentation or notes related to ILM and DPP for any specific guidelines or troubleshooting steps.
    5. Debugging:

      • If you have access to the development environment, consider debugging the process to identify where the error is occurring.
    6. SAP Support:

      • If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant configuration information.

    Related Information:

    • ILM (Information Lifecycle Management): This is a framework in SAP that helps manage data retention and deletion according to legal and business requirements.
    • Retention Policies: These are rules that define how long data should be retained and when it should be deleted.
    • Business Partner: In SAP, a business partner is an entity that can be a customer, vendor, or any other entity that interacts with the organization.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_DPP046 error message.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author