How To Fix CRM_DPP044 - Open bus.transaction for Bus.Partner &1 in appl. with handler class &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 044

• Message text: Open bus.transaction for Bus.Partner &1 in appl. with handler class &2

What causes this issue?

According to the determination logic of class &V2& Business Partner &V1&
has at least one open Business Transaction. As result the purpose of
this Business Partner will not be completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In case you want to get details on which Business Transactions are open
for Business Partners use the corresponding reporting tools.
In case you want to block a business partner make sure to set each
Business Transaction to a completed-state as this is an obligatory
prerequisite step for blocking.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP044 - Open bus.transaction for Bus.Partner &1 in appl. with handler class &2 ?

  The SAP error message CRM_DPP044 typically indicates an issue related to the handling of business partner transactions in the SAP Customer Relationship Management (CRM) system. This error message suggests that there is an open business transaction for a business partner that is not being processed correctly.
  Cause:
  
  Open Transaction: The error usually arises when there is an open transaction for a business partner that has not been properly closed or finalized.
  Handler Class Issues: The handler class specified in the error message may not be functioning correctly or may not be able to process the transaction as expected.
  Data Inconsistencies: There may be inconsistencies or missing data related to the business partner or the transaction that is causing the error.
  Configuration Issues: Incorrect configuration settings in the CRM system can also lead to this error.
  
  Solution:
  
  Check Open Transactions: Review the business partner's open transactions in the system. Ensure that all necessary transactions are completed or closed.
  Review Handler Class: Investigate the handler class mentioned in the error message. Check for any issues in the implementation or configuration of this class.
  Data Validation: Validate the data associated with the business partner and the transaction. Ensure that all required fields are filled and that there are no inconsistencies.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that may provide more context about the issue.
  System Configuration: Review the configuration settings in the CRM system to ensure they are set up correctly for handling business partner transactions.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in diagnosing or resolving the issue (e.g., CRMD_ORDER, BP).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CRM_DPP044 error and implement a suitable solution.