How To Fix CRM_DPP043 - All Business Partners are reported having ongoing business

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 043

• Message text: All Business Partners are reported having ongoing business

What causes this issue?

According to the customizing (
<DS:TRAN.S_AG3_75000474>Define End of Purpose Write Settings</>) the end
of business should not be calculated and saved for business
transactions. As result, during the End-of-Purpose-Check it is only
possible to report ongoing business (in other words a not completed
purpose) for all Business Partners the EoP-Check is executed for.

System Response

The calculation and saving of end of business data is turned off by
customizing.

How to fix this error?

In case you want to execute the EoP-Check for Business Partners in SAP
CRM whereas real checking is performed, the system setting
"WRITE_EOB_FOR_BP" in customizing
<DS:TRAN.S_AG3_75000474>Define End of Purpose Write Settings</> needs
to be activated. In addition program
<DS:RE.CRM_EOP_INDEX_REBUILD>Rebuild Retention Information</> needs to
be executed in order to reprocess already completed Business
Transactions for the Business Partners the EoP-Check should be executed
for.
Note: Activating this system setting will have impacts on the processing
of business transactions.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP043 - All Business Partners are reported having ongoing business ?

  The SAP error message CRM_DPP043 indicates that all business partners involved in a specific process or transaction have ongoing business activities. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to perform actions that require certain business partners to be inactive or not engaged in ongoing business.
  Cause:
  
  Active Business Relationships: The business partners (customers, vendors, etc.) are currently engaged in active transactions or relationships, which prevents certain operations from being executed.
  Incomplete Data: There may be missing or incomplete data regarding the status of the business partners.
  Configuration Issues: The system configuration may not allow for the desired operation due to business rules or settings that require partners to be inactive.
  Pending Transactions: There may be pending transactions or activities associated with the business partners that need to be resolved first.
  
  Solution:
  
  Check Business Partner Status: Review the status of the business partners involved. Ensure that they are not engaged in any ongoing business activities that would prevent the operation.
  Resolve Pending Transactions: If there are pending transactions, complete or cancel them as necessary to allow the operation to proceed.
  Update Business Partner Data: Ensure that all relevant data for the business partners is complete and accurate. This may involve updating their status or other related information.
  Consult Configuration Settings: Review the configuration settings in the CRM system to ensure that they align with the desired business processes. Adjust settings if necessary to allow for the operation.
  Use Transaction Codes: Utilize relevant transaction codes (like BP for Business Partner) to check and modify the status of the business partners.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to business partner management (e.g., BP, CRMD_ORDER).
  Documentation: Refer to SAP documentation for CRM and business partner management for detailed guidance on managing business partner statuses and transactions.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify business partner data.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.