How To Fix CRM_DOCUMENTS350 - ********************** PLM Integration Messages *************************

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 350

• Message text: ********************** PLM Integration Messages *************************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS350 - ********************** PLM Integration Messages ************************* ?

  The SAP error message "CRM_DOCUMENTS350" is related to the integration between SAP Customer Relationship Management (CRM) and Product Lifecycle Management (PLM) systems. This error typically indicates an issue with document management or the handling of documents within the CRM system when trying to integrate with PLM.
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Incorrect Configuration: The integration settings between CRM and PLM may not be properly configured.
  Document Not Found: The document that the system is trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the document or perform the required actions.
  Data Inconsistencies: There may be inconsistencies in the data between the CRM and PLM systems, such as mismatched document IDs or types.
  Technical Issues: There could be underlying technical issues, such as network problems or system errors.
  
  Solution:
  To resolve the "CRM_DOCUMENTS350" error, you can take the following steps:
  
  
  Check Configuration: Verify that the integration settings between CRM and PLM are correctly configured. This includes checking the RFC connections and ensuring that the necessary services are active.
  
  
  Document Verification: Ensure that the document in question exists in the PLM system and is accessible. You can do this by checking the document management system for the specific document ID.
  
  
  User Authorization: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the documents in both CRM and PLM.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that the document IDs and types match between the two systems. This may involve running specific reports or transactions in SAP.
  
  
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM and PLM integration for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for CRM order management and PLM-related transactions for document management.
  SAP Notes: Search for SAP Notes related to CRM and PLM integration issues, as they may provide patches or specific solutions for known problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_DOCUMENTS350" error effectively.