How To Fix CRM_DOCUMENTS309 - Document templates were included in the transport request

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 309

• Message text: Document templates were included in the transport request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS309 - Document templates were included in the transport request ?

  The SAP error message CRM_DOCUMENTS309 indicates that document templates were included in a transport request, which is not allowed in certain scenarios. This error typically arises when you are trying to transport changes related to document templates in the SAP Customer Relationship Management (CRM) system.
  
  Cause:
  
  Transport Restrictions: Document templates in SAP CRM are often subject to specific transport restrictions. This means that they cannot be transported in the same way as other objects due to dependencies or the nature of the templates.
  
  Configuration Issues: There may be configuration settings that prevent the transport of document templates, or the templates may not be properly defined in the system.
  Incorrect Transport Request: The transport request may have been incorrectly set up to include document templates, which are not meant to be transported.
  
  
  Solution:
  
  Review Transport Request: Check the transport request to ensure that it does not include document templates. You can do this by going to the