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Message type: E = Error
Message class: CRM_DOCUMENTS - Messages on Content Management in CRM
Message number: 310
Message text: Verify entered/modified URL.
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CRM_DOCUMENTS310
- Verify entered/modified URL. ?The SAP error message CRM_DOCUMENTS310, which states "Verify entered/modified URL," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with a URL that has been entered or modified in the system. This error can arise in various scenarios, such as when working with documents, links, or external resources.
Causes:
- Invalid URL Format: The URL entered may not conform to the expected format (e.g., missing "http://" or "https://").
- Non-Accessible URL: The URL may point to a resource that is not accessible or does not exist.
- Network Issues: There may be network connectivity issues preventing access to the URL.
- Authorization Issues: The user may not have the necessary permissions to access the resource at the specified URL.
- System Configuration: There may be configuration issues in the SAP system that affect how URLs are handled.
Solutions:
- Check URL Format: Ensure that the URL is correctly formatted. It should start with "http://" or "https://".
- Test URL Accessibility: Copy the URL and try to access it directly in a web browser to verify that it is reachable.
- Network Configuration: Check for any network issues that may be preventing access to the URL. This may involve checking firewall settings or proxy configurations.
- User Permissions: Verify that the user has the necessary permissions to access the resource linked by the URL.
- SAP Configuration: Review the SAP system configuration related to document management and URL handling. This may involve checking settings in transaction codes like OAC0 (for document management) or other relevant configurations.
- Consult Documentation: Refer to SAP documentation or support notes related to CRM and document management for any specific guidance on this error.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.
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