How To Fix CRM_DOCUMENTS126 - Number of results smaller due to additional filter for document type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 126

• Message text: Number of results smaller due to additional filter for document type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS126 - Number of results smaller due to additional filter for document type ?

  The SAP error message CRM_DOCUMENTS126 indicates that the number of results returned in a document search is smaller than expected due to an additional filter applied for the document type. This typically occurs in the SAP Customer Relationship Management (CRM) module when users are trying to retrieve documents but the system restricts the results based on the specified document type.
  Cause:
  
  Document Type Filter: The error is primarily caused by the application of a filter for a specific document type that does not match any documents in the database or matches fewer documents than anticipated.
  Data Availability: There may be a lack of documents of the specified type in the system, leading to a reduced result set.
  User Input: The user may have inadvertently selected a document type that is not relevant to the documents they are searching for.
  
  Solution:
  
  Review Document Type Selection: Check the document type filter applied in the search criteria. Ensure that the selected document type is correct and relevant to the documents you are trying to retrieve.
  Remove or Adjust Filters: If the document type filter is too restrictive, consider removing it or adjusting it to include a broader range of document types.
  Check Data Availability: Verify that there are indeed documents of the selected type in the system. You may need to consult with your data management team to ensure that documents are being created and stored correctly.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to effectively use the document search functionality and understand the implications of filters.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on document types and search functionalities.
  User Training: Ensure that users are trained on how to use the document search features effectively, including how to apply and modify filters.
  System Configuration: Review the configuration settings for document types in the CRM system to ensure they are set up correctly and that users have the necessary permissions to access the documents.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.