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Message type: E = Error
Message class: CRM_DOC_FLOW - Output for document flow
Message number: 030
Message text: &1 has no items
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CRM_DOC_FLOW030
- &1 has no items ?The SAP error message CRM_DOC_FLOW030 indicates that a document (such as a sales order, service order, or any other relevant document) does not have any items associated with it. This can occur in various scenarios within the SAP Customer Relationship Management (CRM) module.
Cause:
- No Items Created: The document was created without any line items. This can happen if the user did not add any products or services when creating the document.
- Items Deleted: Items may have been deleted after the document was created, leaving it without any associated items.
- Incorrect Document Type: The document type being used may not support items or may be configured incorrectly.
- Data Inconsistency: There may be inconsistencies in the database or issues with the document's status that prevent items from being displayed.
- Authorization Issues: The user may not have the necessary authorizations to view the items associated with the document.
Solution:
- Check Document Creation: Verify that the document was created correctly and that items were added during the creation process. If not, you may need to edit the document and add the necessary items.
- Review Document Status: Ensure that the document is in a status that allows items to be displayed. Some statuses may restrict visibility of items.
- Check for Deletions: Investigate whether items were deleted after the document was created. If so, you may need to recreate the items.
- Verify Document Type: Ensure that the document type being used is appropriate for the items you are trying to associate. If necessary, create a new document with the correct type.
- Authorization Check: Confirm that the user has the necessary permissions to view the items. If not, contact your system administrator to adjust the authorizations.
- Database Consistency Check: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team to resolve any underlying database issues.
Related Information:
CRM_ORDER
or CRM_DNO_MONITOR
to check the status and details of the document.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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