How To Fix CRM_DOC_FLOW029 - &1 with item number &2 does not exist; link not created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOC_FLOW - Output for document flow

• Message number: 029

• Message text: &1 with item number &2 does not exist; link not created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOC_FLOW029 - &1 with item number &2 does not exist; link not created ?

  The SAP error message CRM_DOC_FLOW029 indicates that there is an issue with document flow in the SAP CRM system. Specifically, it states that a document link could not be created because the specified item number does not exist. This error typically arises in scenarios where there is an attempt to create a link between documents (such as sales orders, service orders, etc.) in the CRM system, but the referenced item is not found.
  Causes:
  
  Incorrect Item Number: The item number specified in the document flow does not exist in the database. This could be due to a typo or an incorrect reference.
  Document Deletion: The document or item may have been deleted or archived, making it unavailable for linking.
  Data Synchronization Issues: If the data between different systems (like CRM and ERP) is not synchronized properly, it may lead to missing items.
  Authorization Issues: The user may not have the necessary permissions to view or access the specified item.
  Configuration Issues: There may be configuration problems in the document flow settings that prevent the linking of documents.
  
  Solutions:
  
  Verify Item Number: Check the item number specified in the error message to ensure it is correct. Look for any typos or discrepancies.
  Check Document Existence: Use transaction codes like VA03 (Display Sales Order) or CRMD_ORDER (Display CRM Order) to verify if the document/item exists in the system.
  Review Deletion/Archiving: Confirm whether the document has been deleted or archived. If it has been archived, you may need to restore it or adjust your process accordingly.
  Data Synchronization: Ensure that the data between the CRM and ERP systems is synchronized. You may need to run data synchronization jobs or check for any errors in the data transfer process.
  Authorization Check: Verify that the user has the necessary authorizations to access the item. You may need to consult with your SAP security team.
  Configuration Review: Check the configuration settings related to document flow in the CRM system. Ensure that all necessary settings are correctly configured.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing and viewing CRM orders.
  SAP Notes: Search for SAP Notes related to CRM_DOC_FLOW029 for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation on document flow and linking processes to understand the expected behavior and configurations.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.