How To Fix CRM_DOC_FLOW017 - &1 with the number &2 does not exist ==> Interlinkage is not created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOC_FLOW - Output for document flow

• Message number: 017

• Message text: &1 with the number &2 does not exist ==> Interlinkage is not created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOC_FLOW017 - &1 with the number &2 does not exist ==> Interlinkage is not created ?

  The SAP error message CRM_DOC_FLOW017 indicates that there is an issue with the document flow in the SAP Customer Relationship Management (CRM) system. Specifically, the message states that a document with a certain number does not exist, which prevents the interlinkage from being created.
  Cause:
  
  
  Missing Document: The document number specified in the error message does not exist in the system. This could be due to:
  
  The document was never created.
  The document was deleted or archived.
  There is a typo or incorrect document number being referenced.
  
  
  
  Inconsistent Data: There may be inconsistencies in the data or configuration that prevent the system from recognizing the document.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or access the document.
  
  
  System Configuration: There may be issues with the configuration of the document flow settings in the CRM system.
  
  
  Solution:
  
  
  Verify Document Existence:
  
  Check if the document number mentioned in the error message actually exists in the system. You can do this by searching for the document in the relevant transaction or using the document number in the appropriate report.
  
  
  
  Check for Typos:
  
  Ensure that the document number is entered correctly without any typographical errors.
  
  
  
  Review Document Status:
  
  If the document was deleted or archived, you may need to restore it or create a new document.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to document flow in the CRM system. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the failure occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, or others that may help in tracking down the document.
  SAP Documentation: Review SAP documentation related to document flow in CRM for more detailed information on how interlinkages are created and managed.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.