How To Fix CRM_DAM_MESSAGES120 - Digital asset is locked by user &1

CRM_DAM_MESSAGES120 - Overview

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 120

• Message text: Digital asset is locked by user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES120 - Digital asset is locked by user &1 ?

  The SAP error message CRM_DAM_MESSAGES120 indicates that a digital asset is currently locked by a specific user (denoted by &1). This typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or modify a digital asset that is already being edited or processed by another user.
  
  Cause:
  
  User Locking: The digital asset is locked by another user who is currently editing or processing it. This is a common scenario in collaborative environments where multiple users may need to access the same asset.
  Session Timeout: Sometimes, a user may have left a session open, causing the asset to remain locked even if they are no longer actively working on it.
  System Errors: Occasionally, system errors or crashes can lead to assets being improperly locked.
  
  
  Solution:
  
  Wait for Release: The simplest solution is to wait until the user who has locked the asset completes their work and releases the lock.
  Contact the