How To Fix CRM_DAM_MESSAGES061 - Mark exactly one digital asset status as AT_EXPIRY_DATE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 061

• Message text: Mark exactly one digital asset status as AT_EXPIRY_DATE

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES061 - Mark exactly one digital asset status as AT_EXPIRY_DATE ?

  The SAP error message CRM_DAM_MESSAGES061 indicates that when managing digital assets in the SAP Customer Relationship Management (CRM) system, you need to mark exactly one digital asset status as "AT_EXPIRY_DATE." This error typically arises when you are trying to set the expiry date for digital assets but have not selected a single asset or have selected multiple assets instead.
  Cause:
  
  Multiple Selections: You may have selected more than one digital asset when the system requires you to select only one.
  No Selection: You may not have selected any digital asset at all.
  Incorrect Status: The status of the selected digital asset may not be appropriate for marking as "AT_EXPIRY_DATE."
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select a Single Asset: Ensure that you select exactly one digital asset from the list. You can do this by clicking on the asset you want to modify.
  
  
  Check Asset Status: Verify that the selected asset is in a status that allows you to set an expiry date. If the asset is already expired or in a status that does not permit changes, you may need to change its status first.
  
  
  Re-attempt the Action: After ensuring that you have selected only one asset and that it is in the correct status, try to mark it as "AT_EXPIRY_DATE" again.
  
  
  Consult Documentation: If you continue to face issues, refer to the SAP documentation or help resources specific to digital asset management in CRM for further guidance.
  
  
  Related Information:
  
  Digital Asset Management (DAM): This is a component of SAP CRM that allows organizations to manage digital assets such as images, videos, and documents.
  Asset Statuses: Familiarize yourself with the different statuses that digital assets can have in SAP CRM, as this will help you understand which assets can be modified and how.
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to this error message. You can also reach out to SAP support for assistance.
  
  By following these steps, you should be able to resolve the error and successfully mark the digital asset's status as "AT_EXPIRY_DATE."